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Find detailed answers to the most common enquiries from our customers, covering everything you need to know about our services, offerings, and how we can help you.
Yes. All of our prices on our website and catalogue are trade prices, excluding VAT. In addition, for larger orders we have bulk discounts which will give you a reduced price per unit the more you buy.
Yes we guarantee our products meet the manufacturing specifications we have provided. If there is a problem with our product we will put it right for you. It is not possible to guarantee the applied product as faults are either caused by problems with the substrate (movement or poor preparation), or by application errors. We can assist you with an assessment of your subfloor and provide you with guidelines for the preparation and application of our products so you can be confident of a great finish.
Our products are developed and branded by Polycote, and manufactured to our own specifications based on years of product and industry experience. You won’t be able to buy our products from anyone else – other than our brands that are resold in some builders merchants.
Our customer service and technical teams are always available to answer your questions. Call 01234 846 780 or email uksales@polycote.com to speak to us today.
Fill out the quote request form, and we’ll reach out to discuss your project and pricing.
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Apply for a Polycote credit account and pay your credit 30 days after purchase.
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We promise to beat any quote in the UK when quoting like for like.
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